x111a Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how x111a ("x111a", "we", "us", "our") collects, processes, stores, and protects personal information provided by users ("you", "Player") when accessing or using the x111a online casino and sports betting platform at x111a.net (the "Platform").

x111a is committed to handling your personal data responsibly and in compliance with applicable data protection principles. By registering an account or using the x111a Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

This Policy should be read alongside the x111a Terms & Conditions and the x111a Responsible Gaming Policy.

2. Data We Collect

x111a collects personal data in several ways depending on how you interact with the Platform. The categories of data we may collect include:

2.1 Registration Data. When you create an x111a account, we collect your full legal name, date of birth, email address, mobile phone number, and residential address. This information is mandatory to establish and verify your account identity.

2.2 Identity Verification Data. As part of x111a's KYC (Know Your Customer) obligations, we may request a copy of your CNIC (Computerised National Identity Card), a recent selfie or video verification, and supporting documents confirming your source of funds for large transactions. This data is used solely for identity verification and anti-money laundering compliance.

2.3 Financial Data. x111a collects transaction data including deposit amounts, withdrawal requests, payment method details (e.g., JazzCash account numbers, bank account details for HBL, UBL, Meezan Bank, Bank Alfalah transfers, Easypaisa wallet numbers, and masked Visa/Mastercard numbers), and PKR balance history. x111a does not store full card numbers; card data is handled by our PCI-DSS compliant payment processors.

2.4 Gaming Activity Data. We record all bets, wagers, game sessions, outcomes, bonus usage, and sports betting activity conducted through your x111a account. This data is used for account management, dispute resolution, and responsible gaming monitoring.

2.5 Technical Data. x111a automatically collects technical data when you access the Platform, including your IP address, device type and operating system, browser type and version, session timestamps, and approximate geographic location derived from IP data.

2.6 Communications Data. If you contact x111a support by email or live chat, we retain records of those communications including the content of messages and resolution notes.

3. How We Use Your Data

x111a uses your personal data for the following purposes:

• Account Creation and Management: To register your x111a account, verify your identity, and administer your account throughout its lifecycle;
• Payment Processing: To process deposits and withdrawals via JazzCash, Easypaisa, bank transfers, cards, and USDT TRC20 in Pakistani Rupees;
• KYC and AML Compliance: To verify player identity, screen against sanctions lists, and comply with anti-money laundering obligations;
• Game Delivery and Personalisation: To provide access to cricket betting markets, live casino games, slots, and to personalise your x111a lobby based on your activity;
• Responsible Gaming: To monitor gaming patterns, apply deposit limits, session controls, and self-exclusion settings, and to identify players who may be at risk of problem gambling;
• Customer Support: To respond to queries, process complaints, and manage disputes related to your x111a account;
• Fraud Prevention and Security: To detect and prevent fraudulent activity, account compromise, and misuse of the Platform;
• Marketing Communications: To send you promotional offers and bonus notifications, subject to your communication preferences. You may opt out at any time by contacting [email protected];
• Platform Improvement: To analyse aggregated usage data and improve the x111a product, user experience, and technical infrastructure.

4. Legal Basis for Processing

x111a processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform the contract between you and x111a — including account registration, payment processing, and game delivery;
• Legal Obligation: Processing required to comply with KYC, AML, and responsible gaming obligations;
• Legitimate Interests: Processing for fraud prevention, platform security, and product improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing for optional marketing communications, which you may withdraw at any time.

5. Data Sharing and Third Parties

x111a does not sell your personal data to third parties. We may share your data with the following categories of third-party recipients only to the extent necessary for the stated purpose:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard network processors, and cryptocurrency gateway providers — for the purpose of processing PKR deposits and withdrawals;
• KYC and Identity Verification Providers: Third-party verification services used to confirm player identity and CNIC documentation;
• Game and Content Providers: Pragmatic Play, PG Soft, JILI, Habanero, and other licensed game studios — who may receive session tokens and bet data necessary to operate their games within the x111a Platform;
• Fraud Prevention and Analytics Services: Technical service providers used to detect suspicious activity and maintain platform security;
• Legal and Regulatory Authorities: Where x111a is required by law, court order, or regulatory requirement to disclose personal data.

All third-party processors engaged by x111a are contractually required to handle personal data securely and only for the specified purpose.

6. Cookies and Tracking Technologies

6.1 x111a uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit x111a.net.

6.2 x111a uses the following categories of cookies:

• Essential Cookies: Required for x111a account login sessions, security tokens, and core Platform functionality. These cannot be disabled without breaking basic Platform features;
• Performance Cookies: Used to collect anonymous data about how players interact with x111a — such as page load times and error rates — to improve Platform performance;
• Preference Cookies: Used to remember your x111a settings, language preferences, and lobby personalisation choices.

6.3 You can control non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain x111a features.

7. Data Retention

x111a retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following principles:

• Active Accounts: Personal data associated with an active x111a account is retained for the duration of the account;
• Closed Accounts: Following account closure, x111a retains transaction records, KYC documentation, and gaming history for a minimum of five (5) years to satisfy anti-money laundering and responsible gaming audit obligations;
• Self-Excluded Players: x111a retains records of self-exclusion decisions to prevent re-registration during an active exclusion period;
• Communications: Support communications are retained for a minimum of two (2) years for dispute resolution purposes.

When retention periods expire, personal data is securely deleted or anonymised.

8. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by x111a:

• Right of Access: You may request a copy of the personal data x111a holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data in your x111a account;
• Right to Erasure: You may request deletion of your personal data, subject to x111a's legal retention obligations;
• Right to Restriction: You may request that x111a restrict processing of your data in certain circumstances;
• Right to Data Portability: You may request a machine-readable export of personal data you have provided to x111a;
• Right to Object: You may object to processing of your personal data for marketing purposes at any time.

To exercise any of the above rights, please contact x111a at [email protected]. x111a will respond to verified requests within 30 days. Note that certain rights may be limited where retention is required for legal compliance.

9. Data Security

x111a implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and x111a.net;
• Encrypted storage of sensitive personal data and financial records;
• Access controls restricting personal data access to authorised x111a staff only;
• Regular security assessments and penetration testing of Platform infrastructure;
• Two-factor authentication options for player accounts.

While x111a takes all reasonable measures to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your x111a account credentials and for notifying x111a promptly if you suspect any unauthorised access.

10. Children's Privacy

x111a is strictly for individuals aged 18 and above. We do not knowingly collect personal data from persons under 18 years of age. If x111a discovers that a registered user is under 18, the account will be closed immediately, all bets voided, and personal data associated with the underage account deleted in accordance with our retention obligations. If you believe a minor has registered on x111a, please contact [email protected] immediately.

11. Third-Party Links

The x111a Platform may contain references to third-party service providers (such as payment processors). x111a is not responsible for the privacy practices of any third-party websites or services. We recommend reviewing the privacy policies of any third-party services you interact with in connection with x111a transactions.

12. Changes to This Privacy Policy

x111a reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The "Last updated" date at the top of this page will be revised accordingly. Where changes are material, x111a will provide notice via the Platform or by email to registered Players. Continued use of x111a following publication of a revised Policy constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or x111a's data practices, please contact us:

• Email: [email protected]
• Support Hours: 10:00 – 02:00 PKT daily

For questions specifically about responsible gaming data, including self-exclusion records, please visit the Responsible Gaming page.